People Layer: Human Behaviour, Trust and Accountability

Aim

Understand how AI affects people and how people affect AI. The People layer focuses on roles, accountability, capability and behavioural impact.

Topics

• Human–AI cooperation and trust
• Behavioural psychology in AI adoption
• Cognitive bias and decision behaviour
• Anthropomorphism and nudge theory
• Accountability boundaries: who is responsible for outcomes?
• Skills, training and workforce readiness
• Reporting structures for issues, defects and glitches

Activities

• Trust calibration exercise
• “Spot the bias” behavioural scenarios
• Accountability mapping workshop